Terms and Conditions (Updated: 4th September 2009)

1. Acceptance of Terms and Conditions

By purchasing a product using the Roy Morgan Online Store you agree to be legally bound by these terms, which shall take effect immediately on your first use of Roy Morgan Online Store. If you do not agree to be legally bound by all the following terms please do not access and/or use Roy Morgan Online Store.
We may change this Agreement at any time and you can read a current copy of this Agreement at any time by selecting the "Legal Notice" link on this site. If any change is not acceptable, you must discontinue your use immediately; using our service after the date that this Agreement changes means you accept the changes. No change to this Agreement that is not posted on the site is valid unless it is in writing and signed by both you and us.
Roy Morgan Research Pty Ltd may correct errors or inaccuracies and change or update information on this website at any time without notice, including in respect of prices and availability of items. All charges for the product accessed are set out in the website and are expressed in Australian Dollars.  If you are an Australian resident, Goods and Services Tax will be added to the charge where such tax is applicable.  If you are a non -Australian resident the charges will be processed in Australian Dollars on the day of purchase.

2. Limitation of Liability:

Please note that this website and product is provided "as is" and should be accessed and used by you at your own risk. Although reasonable efforts are used to ensure that the website will be current and will contain no errors or inaccuracies, no representations, warranties, guarantees or conditions (whether express or implied) are given as to the operation of this website or that this website and the information, content or materials included in this website will be error free or completely accurate or current at all times, or at any time.
Your access to and use of Roy Morgan online store are at your sole risk. The service is provided "as is" and "as available." Roy Morgan online store is for your personal use only and we make no representation or warranty of any kind, express or implied. We expressly disclaim any warranties of merchantability or fitness for a particular purpose or use. Roy Morgan Research is not and will not be a party to any transaction between you and any third party, whether or not that third party's website is linked with the Roy Morgan Online Store.
Roy Morgan is not liable to you or any other person for any loss or injury resulting directly or indirectly from the use of the Roy Morgan Online Store whether or not caused by negligence.

3.1 Permitted Use, Limitations on Use

In purchasing a product from Roy Morgan Research Online, you are permitted to copy electronically and print hard copies of pages from this website for your own lawful use, provided that such copies clearly display the copyright and any other proprietary notices of Roy Morgan Research Pty Ltd. None of the pages or any other data copied from this website may be sold, or passed onto any other parties not being the lawful owner of the data. No other copying of this website, in whole or in part, is permitted without the express written authorisation of Roy Morgan Research Pty Ltd.

3.2 No Advice

The Products available on the Roy Morgan Online store is for information purposes only. At no time will Roy Morgan Research Pty. Ltd. be held liable for damages or losses that may result from the use of any product purchased from Roy Morgan Online Store.

3.3 Anti-hacking Provision

You may not, nor may you allow others to, directly or indirectly: (a) attempt to or actually disrupt, impair or interfere with, alter or modify the information provided through the Roy Morgan Online Store or to the functioning of the service provided by Roy Morgan Online Store; or (b) collect or attempt to collect any information of others, including passwords, account or other information.

3.4 Links to Third Party Sites

Various links on the Roy Morgan Online Store will take you out of Roy Morgan Online Store. These linked sites are not necessarily under the control of Roy Morgan Research and Roy Morgan Research is not responsible for the contents of any linked page or any other page not under its control. These links are provided only as a convenience and the inclusion of a link does not imply endorsement of that linked site.

3.5 Copyright

All content, including without limitation, all text, design, graphics, drawings, photographs, code and software, and all organization and presentation of such content, which forms a part of this website, are subject to intellectual property rights, including copyright and trade-marks held by or licensed to Roy Morgan Research Pty Ltd. All such rights are expressly reserved.
You have no rights in or to such material and you may not use any of it other than as permitted under this Agreement.

4 Refund Policy

Purchasers acknowledge that Roy Morgan Research Pty Ltd has a general “no refund” policy with respect to Report purchases due to the nature of the information being sold. Roy Morgan Research cannot accept returns once they have been delivered.

If you have any questions about a report's coverage or relevance, simply contact Roy Morgan Research for assistance before you purchase. The Roy Morgan Online Store Enquiry Desk can be called on 1800 633 813 or email on Enquiries@roymorganonlinestore.com

5.1 Privacy Policy

The policy below should be read in conjunction with our research privacy policy at http://www.roymorgan.com/privacy/privacy-statement.cfm.

5.2 What information we collect and how we use it

When you access this site, Roy Morgan may make a record of your visit and log information for statistical and security purposes. This information does not include any personally identifying information but may include your server address and domain name, the operating system used on your computer, the date, time and duration of your visit to this site, the pages you access while at this site, the previous site you visited and the type of web browser you are using. This information is used to analyse the site's usage and performance and to refine and develop our site. If you register on this site and subscribe to our services, Roy Morgan asks you to provide certain personally identifying information about yourself. Roy Morgan will use this information you provide to us on this site to fulfil your requests for notification about new services, authenticate your identity if you ask us to reset your password for the site, contact you from time to time regarding other services which you may be interested in, personalise our site for you based on your stated preferences and areas of interest.
Roy Morgan will not disclose any personally identifying information to any other third parties unless required to do so by law.

5.3 Use of cookies

Our web server may send cookies to your web browser in order to improve the functionality of our site. A cookie is a small packet of information that is placed on your computer by our server. Our site uses cookies to support your current activity on our site by providing a unique identifier in order to allow our web server to distinguish your web browser from any other web browser accessing our site. Our site does not store any personally identifying information in cookies.. If you have logged in to our site as a registered user, our site will use cookies for security purposes to track your access to our site.

Cookies are also used to better help target our advertising online. We use advertising vendors like Google to display our advertising, including re-marketing, on sites across the Internet, this is assisted by the use of cookies. If you do not wish for this to occur you can opt-out by visiting the Ads Preferences Manager.

5.4 Agreement to receive email

By purchasing Product from Roy Morgan you agree to receive electronic mail from Roy Morgan.  If you wish to cease receiving such communications contact Roy Morgan Online enquiry desk on 1800 633 813 or elect to use the unsubscribe button on the web site

5.5 Access to the site by minors

This site is not intended for children and may be used by minors only under the supervision or when with a parent or guardian. We ask that minors not submit any personal information to us.

5.6 Security

All personally identifying information you enter on our site is stored on our computer systems using our best endeavours to provide a secure environment.

5.7 Accuracy and deletion of personal information

You may view and correct any personally identifying information about yourself by logging on to the site and updating your user profile. Alternatively, please contact us at the Roy Morgan On Line Store enquiry desk on 1800 633 813. If you wish to be removed as a user of our site and have all personally identifying information deleted from our systems, please contact us at 1800 633 813.

5.8 Further information

If you have any questions or concerns please contact the Privacy Officer at Roy Morgan Research.
E-mail: Privacyofficer@roymorgan.com

6. Definitions

‘Roy Morgan’ means: Roy Morgan Research (ACN 007 092 944) and its subsidiaries
‘Roy Morgan Online Store’ means: any products or services that are sold through this website
‘Material’ means: any information or data purchased off this website
‘Product’ means: anything sold through this website.
‘Our’ / ‘We’ means: Roy Morgan Research Pty Ltd
‘You’ means: the purchaser
‘lawful owner’ means:  you as the individual purchaser or the company, employer or other principal on whose behalf you are purchasing the Product


If there is any conflict between these terms and specific terms appearing elsewhere on Roy Morgan Online Shop then the latter shall prevail.
If any of these terms are determined to be illegal, invalid or otherwise unenforceable by reason of the laws of any state or country in which these terms are intended to be effective, then to the extent and within the jurisdiction in which that term is illegal, invalid or unenforceable, it shall be severed and deleted from these terms and the remaining terms shall survive, remain in full force and effect and continue to be binding and enforceable.
This agreement shall be governed by and interpreted in accordance with the laws of the State of Victoria Australia and shall be determined by the courts of that state or such other jurisdiction as Roy Morgan and you may agree to submit such dispute.
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