Roy Morgan Customer Satisfaction Awards - June Winners

27/07/2012
Roy Morgan Research has announced the June monthly Customer Satisfaction Award winners as part of its ongoing tracking of Australian customer satisfaction. The June results show new leaders in Credit Unions; Private Health Insurers; Retail Superannuation; International Airlines; Hotels; Department Stores; Furniture/Electrical Stores and Chemists.
 
Winners of each category are listed below. Full details of all winners and runners up are available at CustomerSatisfactionAwards.com.
Roy Morgan Customer Satisfaction Awards

June 2012 Award Winners:

Finance  
Bank of the Month Victoria Teachers Mutual Bank
Major Bank of the Month NAB
Credit Union of the Monthe Police & Nurses WA
Building Society of the Month Newcastle Permanent
General Insurer of the Month Defence Service Homes
Private Health Insurer of the Month CUA Health
Risk & Life Insurer of the Month Real Insurance
Business Bank of the Month Bendigo Bank
Major Business Bank of the Month Westpac
Business Insurer of the Month WFI
Business Super Manager of the Month Sunsuper
Retail Super Fund of the Month BT
Industry Super Fund of the Month ESS Super
   
Travel & Tourism  
Domestic Airline of the Month QANTASlink
International Airline of the Month Singapore Airlines & Air New Zealand
Hotel & Resort of the Month Crowne Plaza
   
Retail  
Coffee Shop of the Month Donut King
Clothing Store of the Month Suzanne Grae
Department Store of the Month Best & Less
Furniture/ Electrical Store of the Month The Good Guys
Hardware Store of the Month Bunnings
Music/ Book Store of the Month JB Hi-Fi
Chemist/ Pharmacy of the Month Guardian Pharmacy
Quick Service Restaurant of the Month Fasta Pasta
Shoe Store of the Month Williams
Sports Store of the Month Rebel Sport
Supermarket of the Month Aldi
Auto Store of the Month Supercheap Auto
   
Telecommunications  
Home Phone Provider of the Month iiNet
Internet Service Provider of the Month Internode
Mobile Handset Provider of the Month Apple iPhone
Mobile Service Provider of the Month Virgin Mobile
   
Utilities  
Electricity Provider of the Month ActewAGL
Gas Provider of the Month ActewAGL
   
Automotive  
Car Manufacturer of the Month Mercedes-Benz

The Customer Satisfaction Awards are based on data from Roy Morgan’s Consumer Single Source survey (over 50,000 consumers annually), as well as Roy Morgan’s Business Single Source survey (over 20,000 business decision makers annually). These two large, nationwide studies provide a thorough and accurate way to identify and recognise Australia’s top businesses in Customer Satisfaction.

Visit the Roy Morgan Customer Satisfaction Awards website. The website monitors the ongoing movements in Customer Satisfaction for many businesses across different industries.

customersatisfactionawards.com

Monitor Customer Satisfaction through Roy Morgan’s extensive suite of Ready-made Research Reports. Reports are updated monthly or quarterly and provide trended satisfaction for many competitors in each industry. Purchase the Automotive Currency Report; Consumer Banking Satisfaction Report; Business Banking Satisfaction Report; Superannuation Satisfaction Report; Non-Food Retail Satisfaction Report; Supermarket Satisfaction Report; Hotel & Resort Satisfaction Report; and the Airline Satisfaction Report.
 
Click here to browse thousands of accurate, insightful quantitative Roy Morgan research reports and profiles ready to download now.


For more details contact:

info@roymorganonlinestore.com
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