Customer Satisfaction Awards

Tourism and Travel - Hotel and Resort

March 2013

Brands that we measure
#1 Sofitel 89%
2 Sheraton
3 Marriott
4 Crowne Plaza
5 Grand Mercure
 % of satisfied customers higher than last month
 % of satisfied customers lower than last month
 % of satisfied customers did not change last month
Time Period : April 2012 - March 2013
Sample Size : 7664

How we score our Customer Satisfaction
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