Customer Satisfaction Awards

Tourism and Travel - Domestic Airline

September 2018

Brands that we measure
#1 Qantas (domestic) 82%
#1 Virgin Australia 82%
3 REX (Regional Express)
4 Qantaslink
5 Jetstar (domestic)
 % of satisfied customers higher than last month
 % of satisfied customers lower than last month
 % of satisfied customers did not change last month
Time Period : April 2018 - September 2018
Sample Size : 2954

How we score our Customer Satisfaction
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