Customer Satisfaction Awards

Tourism and Travel - Domestic Airline

April 2013

Brands that we measure
#1 Virgin Australia 83%
2 QANTAS (domestic)
3 Qantaslink
4 Jetstar (domestic)
5 Tiger Airways (domestic)
 % of satisfied customers higher than last month
 % of satisfied customers lower than last month
 % of satisfied customers did not change last month
Time Period : February 2013 - April 2013
Sample Size : 1962

How we score our Customer Satisfaction
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