Customer Satisfaction Awards

Telecommunications - Home Phone Provider

March 2013

Brands that we measure
#1 Southern Phone 85%
2 iiNet (including AAPT)
3 iPrimus
4 TPG
5 Optus
 % of satisfied customers higher than last month
 % of satisfied customers lower than last month
 % of satisfied customers did not change last month
Time Period : October 2012 - March 2013
Sample Size : 7593

How we score our Customer Satisfaction
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