Customer Satisfaction Awards

Retail - Music/Book Store

January 2012

Brands that we measure
#1 JB Hi-Fi 92%
2 Sanity
3 Dymocks
4 Collins Booksellers
 % of satisfied customers higher than last month
 % of satisfied customers lower than last month
 % of satisfied customers did not change last month
Time Period : February 2011 - January 2012
Sample Size : 4333

How we score our Customer Satisfaction
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