Customer Satisfaction Awards

Retail - Music/Book Store

April 2013

Brands that we measure
#1 Dymocks 90%
2 JB Hi-Fi
3 Sanity
4 Collins Booksellers
 % of satisfied customers higher than last month
 % of satisfied customers lower than last month
 % of satisfied customers did not change last month
Time Period : May 2012 - April 2013
Sample Size : 3807

How we score our Customer Satisfaction
Currency conversion software