Customer Satisfaction Awards

Retail - Hardware Store

March 2013

Brands that we measure
#1 Home Hardware 90%
2 Mitre 10
3 Bunnings
4 True Value Hardware
5 Masters
 % of satisfied customers higher than last month
 % of satisfied customers lower than last month
 % of satisfied customers did not change last month
Time Period : April 2012 - March 2013
Sample Size : 11182

How we score our Customer Satisfaction
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