Customer Satisfaction Awards

Retail - Coffee Shop

March 2013

Brands that we measure
#1 Michel’s Patisserie 85%
2 Coffee Club
3 Donut King
4 Muffin Break
5 Gloria Jean's
 % of satisfied customers higher than last month
 % of satisfied customers lower than last month
 % of satisfied customers did not change last month
Time Period : April 2012 - March 2013
Sample Size : 5760

How we score our Customer Satisfaction
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