Customer Satisfaction Awards

Business Banking - Major Business Bank

April 2013

Brands that we measure
#1 Westpac 67%
2 Commonwealth Bank
3 nab/National Australia Bank
4 ANZ Bank
 % of satisfied customers higher than last month
 % of satisfied customers lower than last month
 % of satisfied customers did not change last month
Time Period : November 2012 - April 2013
Sample Size : 6731

How we score our Customer Satisfaction
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