Customer Satisfaction Awards

Business Banking - Business Insurer

January 2012

Brands that we measure
#1 WFI 77%
2 Elders
3 AAMI
4 NRMA
5 RACV
 % of satisfied customers higher than last month
 % of satisfied customers lower than last month
 % of satisfied customers did not change last month
Time Period : August 2011 - January 2012
Sample Size : 34138

How we score our Customer Satisfaction
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