Customer Satisfaction Awards

Business Banking - Business Bank

April 2013

Brands that we measure
#1 Bendigo Bank 85%
2 ING Direct
3 Macquarie
4 American Express
5 Bank of Queensland
 % of satisfied customers higher than last month
 % of satisfied customers lower than last month
 % of satisfied customers did not change last month
Time Period : November 2012 - April 2013
Sample Size : 6731

How we score our Customer Satisfaction
Currency conversion software