Customer Satisfaction Awards

Banking and Insurance - Major Bank

June 2018

Brands that we measure
#1 Commonwealth Bank 78%
2 nab/National Australia Bank
3 Westpac
4 ANZ Bank
 % of satisfied customers higher than last month
 % of satisfied customers lower than last month
 % of satisfied customers did not change last month
Time Period : January 2018 - June 2018
Sample Size : 16987

How we score our Customer Satisfaction
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