Customer Satisfaction Awards

Banking and Insurance - General Insurer

July 2018

Brands that we measure
#1 RACT 92%
2 RAA
3 BUPA
4 RAC
5 APIA (Australian Pensioners Insurance)
5 Elders
 % of satisfied customers higher than last month
 % of satisfied customers lower than last month
 % of satisfied customers did not change last month
Time Period : August 2017 - July 2018
Sample Size : 40348

How we score our Customer Satisfaction
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