Customer Satisfaction Awards

Banking and Insurance - General Insurer

March 2017

Brands that we measure
#1 RACT 95%
2 RAA
3 Elders
4 APIA (Australian Pensioners Insurance)
5 RAC
 % of satisfied customers higher than last month
 % of satisfied customers lower than last month
 % of satisfied customers did not change last month
Time Period : April 2016 - March 2017
Sample Size : 40001

How we score our Customer Satisfaction
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