About this Report
This report provides an indication of satisfaction trends of insurance companies in Australia by both group and brand at the overall level, as well as by the three broad insurance categories of General Insurance, Risk & Life Insurance and Private Health Insurance. Information is provided for the latest period, as well as trended over the last four years for the main groups and brands for each insurance category.
Benefits of this Report
This report allows an objective insight into the customer satisfaction of various insurance companies. The information allows companies to examine the performance of their institution in relation to competitors, providing a valuable advantage in the competitive insurance industry.
Additional Information
The institutions included in this report are Suncorp Group, IAG Group, Medibank Group, BUPA, Allianz Group, CBA Group, AAMI, NRMA, Medibank Private, RACV, GIO, MBF, Commonwealth Bank, RACQ, Westpac Group, CGU, QBE, AXA, OnePath, Colonial, Tower, MLC, Asteron, NIB, HCF, HBA, Mutual Community, Ahm, Australian Unity and Defence Health.