Australia ID#: 03-01-04-021
This report provides insight into the likelihood of individuals to recommend their Main Financial Institution (MFI) to a friend or colleague, i.e. advocacy.
Australia ID#: 03-01-04-001
The Roy Morgan Research Banking & Finance Industry Currency Report provides an independent and detailed measure of the Australian Financial Services market.
Australia ID#: 03-01-04-002
The Market Overview section provides an overview of the current size of the Financial Services market, how the size of the Financial Services market has changed over the last four years, current market share (customers and dollars) by major institutions, and the average number of financial institution relationships customers have.
Australia ID#: 03-01-04-003
The Banking & Finance Market section includes information on the current size of the Banking & Finance market by state, by product sector, by age, and by major institution. This report also monitors and tracks over the last four years the major institutions within the Banking & Finance market on key measures such as customer penetration, market share (dollars), share of customer wallet and share of product, and provides information on average number of products per customer and average dollars per customer.
Australia ID#: 03-01-04-004
The Banking & Finance Market - Main Financial Institution (MFI) section monitors and tracks over the last four years six major institutions share of MFI customers and MFI loyalty.
Australia ID#: 03-01-04-005
The Banking and Finance Market - Satisfaction section provides a uniquely independent and reliable measure of customer satisfaction performance for the major financial institutions in Australia. This report monitors and tracks over the last ten years Customer Satisfaction and Main Financial Institution Satisfaction of the four major banks and regional institutions.
Australia ID#: 03-01-04-006
The Traditional Banking Market - Market Overview section monitors and tracks over the last four years the main institutions within the Traditional Banking market on key measures such as customer penetration, market share (dollars), share of customer wallet and share of products.
Australia ID#: 03-01-04-007
The Traditional Banking Market - State Performance section monitors and tracks over the last four years the customer penetration of the major institutions within the Traditional Banking market by State.
Australia ID#: 03-01-04-008
The Product Performance - Deposits & Transactions section monitors and tracks over the last four years the major institutions within the Deposits & Transactions market on key measures such as customer penetration, market share (dollars), share of customer wallet, and share of products.
Australia ID#: 03-01-04-009
The Product Performance - Mortgages section monitors and tracks over the last four years the major institutions within the Mortgages market on key measures such as customer penetration, market share (dollars), share of customer wallet, and share of products.
Australia ID#: 03-01-04-010
The Product Performance - Major Cards section monitors and tracks over the last four years the major institutions within the Major Cards market on key measures such as customer penetration, market share (dollars), share of customer wallet, and share of products.
Australia ID#: 03-01-04-011
The Product Performance - Personal Lending section monitors and tracks over the last four years the major institutions within the Personal Lending market on key measures such as customer penetration, market share (dollars), share of customer wallet, and share of products.
Australia ID#: 03-01-03-002
The Customer Satisfaction - Consumer Banking in Australia report provides a uniquely independent measure of customer satisfaction for major financial institutions in Australia.
Australia ID#: 03-01-03-003
This report provides satisfaction trends with the financial performance of superannuation products in Australia. It looks at five year trends for overall satisfaction with major retail superannuation funds, industry funds, public sector funds and self managed funds.
Australia ID#: 03-01-03-001
The Roy Morgan Research Business Owner Satisfaction report measures small business owners satisfaction trends for the major financial institutions in Australia. It looks at long and short term trends for overall business owners satisfaction.
Australia ID#: 03-01-03-005
This report provides an indication of satisfaction trends of insurance companies in Australia by both group and brand at the overall level, as well as by the insurance category of General Insurance.
Australia ID#: 03-01-03-004
This report provides an indication of satisfaction trends of insurance companies in Australia by both group and brand at the overall level, as well as by the three broad insurance categories of General Insurance, Risk & Life Insurance and Private Health Insurance.
Australia ID#: 03-01-03-007
This report provides an indication of satisfaction trends of insurance companies in Australia by both group and brand at the overall level, as well as by the insurance category of Private Health Insurance.
Australia ID#: 03-01-03-006
This report provides an indication of satisfaction trends of insurance companies in Australia by both group and brand at the overall level, as well as by the insurance category of Risk and Life Insurance.
Australia ID#: 03-01-01-030
This profile provides a broad understanding of David Jones Shareholders Discount cardholders, in terms of demographics, attitudes, activities and media usage in Australia.