AUSTRALIA

May

2015

Roy Morgan Research has 70 years experience in collecting objective, independent information on consumers. Our Customer Satisfaction ratings are collected from Roy Morgan’s Single Source survey of approximately 50,000 Australians annually – the world’s largest ongoing single source survey.

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How we score our Customer Satisfaction

Retail

Supercheap Auto

Auto Store of the Month

Soul Pattinson

Chemist/Pharmacy of the Month

Rockmans

Clothing Store of the Month

 
Donut King

Coffee Shop of the Month

David Jones

Department Store of the Month

Harris Scarfe

Discount Department Store of the Month

 
The Reject Shop

Discount Variety Store of the Month

Betta Electrical

Furniture/Electrical Store of the Month

Home Timber & Hardware

Hardware Store of the Month

 
IGA Liquor

Liquor Store of the Month

The Athlete's Foot

Shoe Store of the Month

Rebel Sport

Sports Store of the Month

 
 

Superannuation

Cbus

Industry Superannuation Fund of the Month

Asgard

Retail Superannuation Fund of the Month

 

Supermarket

Foodland

Supermarket of the Month

 

Telecommunications

Apple iPhone

Handset Provider of the Month

Westnet

Home Broadband Service Provider of the Month

Southern Phone

Home Phone Provider of the Month

 
ALDImobile

Mobile Phone Service Provider of the Month

 

Tourism and Travel

QANTAS (domestic)

Domestic Airline of the Month

QANTAS (domestic)

Domestic Business Travel Airline of the Month

Singapore Airlines

International Airline of the Month

 
 

Utilities

Red Energy

Electricity Provider of the Month

Kleenheat Gas

Gas Provider of the Month

 

Automotive

Lexus

Car Manufacturer of the Month

 

Banking and Insurance

Teachers Mutual Bank

Bank of the Month

Newcastle Permanent Building Society

Building Society/Credit Union of the Month

RACT

General Insurer of the Month

 
Commonwealth Bank

Major Bank of the Month

Teachers Federation Health

Private Health Insurer of the Month

Real Insurance

Risk & Life Insurer of the Month

 
 

Quick Service Restaurants

Pizza Capers

Quick Service Restaurant of the Month

 

Business Banking

Suncorp

Business Bank of the Month

OAMPS

Business Insurer of the Month

HESTA

Business Superannuation Manager of the Month

 
Westpac

Major Business Bank of the Month

 
Currency conversion software