AUSTRALIA

2016

Roy Morgan Research has over 75 years experience in collecting objective, independent information on consumers. Our Customer Satisfaction ratings are collected from Roy Morgan’s Single Source survey of approximately 50,000 Australians annually – the world’s most comprehensive ongoing single source survey.

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How we score our Customer Satisfaction

Superannuation

Catholic Super

Industry Superannuation Fund of the Year

Macquarie

Retail Superannuation Fund of the Year

 

Supermarket

ALDI

Supermarket of the Year

 

Telecommunications

Apple iPhone

Handset Provider of the Year

Internode

Home Broadband Service Provider of the Year

Southern Phone

Home Phone Provider of the Year

 

iiNet

Mobile Phone Service Provider of the Year

 

Tourism and Travel

Qantas (domestic)

Domestic Airline of the Year

Qantas (domestic)

Domestic Business Travel Airline of the Year

Emirates

International Airline of the Year

 
 

Utilities

Red Energy

Electricity Provider of the Year

Lumo Energy

Gas Provider of the Year

 

Automotive

Lexus

Car Manufacturer of the Year

 

Banking and Insurance

Greater Bank

Bank of the Year

People's Choice Credit Union

Building Society/Credit Union of the Year

RACT

General Insurer of the Year

 

Commonwealth Bank

Major Bank of the Year

St Lukes

Private Health Insurer of the Year

Allianz

Risk & Life Insurer of the Year

 
 

Quick Service Restaurants

Guzman Y Gomez

Quick Service Restaurant of the Year

 

Retail

Supercheap Auto

Auto Store of the Year

Soul Pattinson

Chemist/Pharmacy of the Year

Jeanswest

Clothing Store of the Year

 

Muffin Break

Coffee Shop of the Year

Myer

Department Store of the Year

Target

Discount Department Store of the Year

 

The Reject Shop

Discount Variety Store of the Year

The Good Guys

Furniture/Electrical Store of the Year

Home Timber & Hardware

Hardware Store of the Year

 

First Choice Liquor

Liquor Store of the Year

Spend Less Shoes

Shoe Store of the Year

Rebel Sport

Sports Store of the Year

 
 
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