NEW ZEALAND

2011

Roy Morgan Research has 70 years experience in collecting objective, independent information on consumers. Our Customer Satisfaction ratings are collected from Roy Morgan's Single Source survey of approximately 12,000 New Zealanders annually - New Zealand's largest ongoing single source survey.

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How we score our Customer Satisfaction

Supermarket

PAK'nSAVE

Supermarket of the Year

 

Telecommunications

Apple iPhone

Handset Provider of the Year

Vodafone

Home Phone Provider of the Year

Paradise

Internet Service Provider of the Year

 

2degrees

Mobile Phone Service Provider of the Year

 

Tourism and Travel

Air New Zealand

Domestic Airline of the Year

Novotel

Hotel and Resort of the Year

Singapore Airlines

International Airline of the Year

 
 

Utilities

Energy Online

Electricity Provider of the Year

Genesis Energy

Gas Provider of the Year

 

Automotive

Suzuki

Car Manufacturer of the Year

 

Banking and Finance

SBS Bank

Financial Institution of the Year

Kiwibank

Major Bank of the Year

 

Quick Service Restaurants

Subway

Quick Service Restaurant of the Year

 

Retail

Unichem

Chemist/Pharmacy of the Year

Postie

Clothing Store of the Year

Muffin Break

Coffee Shop of the Year

 

Kirkcaldie & Stains

Department Store of the Year

Harvey Norman

Furniture/Electrical Store of the Year

Bunnings

Hardware Store of the Year

 

Liquorland

Liquor Store of the Year

JB Hi-Fi

Music/Book Store of the Year

Hannahs

Shoe Store of the Year

 

Hunting & Fishing

Sports Store of the Year

 
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