AUSTRALIA
2013
Roy Morgan Research has 70 years experience in collecting objective, independent information on consumers. Our Customer Satisfaction ratings are collected from Roy Morgan’s Single Source survey of approximately 50,000 Australians annually – the world’s largest ongoing single source survey.
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How we score our Customer Satisfaction
Auto Store of the Month
Chemist/Pharmacy of the Month
Clothing Store of the Month
Coffee Shop of the Month
Department Store of the Month
Discount Department Store of the Month
Discount Variety Store of the Month
Furniture/Electrical Store of the Month
Hardware Store of the Month
Music/Book Store of the Month
Service Station of the Month
Shoe Store of the Month
Sports Store of the Month
Industry Superannuation Fund of the Month
Retail Superannuation Fund of the Month
Supermarket of the Month
Handset Provider of the Month
Home Internet Service Provider of the Month
Home Phone Provider of the Month
Mobile Phone Service Provider of the Month
Domestic Airline of the Month
Hotel and Resort of the Month
International Airline of the Month
Electricity Provider of the Month
Gas Provider of the Month
Car Manufacturer of the Month
Bank of the Month
Building Society of the Month
Credit Union of the Month
General Insurer of the Month
Major Bank of the Month
Private Health Insurer of the Month
Risk & Life Insurer of the Month
Quick Service Restaurant of the Month
Business Bank of the Month
Business Insurer of the Month
Business Superannuation Manager of the Month
Major Business Bank of the Month